scribe skrīb/ noun
noun: scribe; plural noun: scribes; noun: Scribe

1historical a person who copies out documents, especially one employed to do this before printing was invented.

A Scribe is not just a note taker; a Scribe's notes capture the decisions, directions and actions of the Commander. More importantly, the notes capture the rationale behind those decisions and actions - why now, what changed, what other options were available.

 

Who?

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Fiona Flanagan, President and Founder of Frontline Scribes has over 30 years of service with the RCMP and over twenty with the RCMP Critical Incident Command (CIC) Program. 
Fiona has taught Scribe courses across the country to over a dozen separate agencies. 

 

 

What?

The Scribe takes the note for the Commander, or designate, not the event. The notes capture the decisions, directions, actions of the Commander. The notes capture the circumstances and information/intelligence that lead the Commander to make decisions, direct action(s). The notes are sometimes summarizations, sometimes verbatim, based on circumstance and the Commander’s direction. The notes capture the rationalization of the Commanders decision(s) and the outcome, using the “why this, why now, why not earlier/later” principals of thought. The scribe notes allow the Commander to focus on decision making rather than note taking.

Why?

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Are you confident that you can be the decision maker AND make timely, appropriate notes that enable you to defend your decisions? Or would you rather spend your energy, skills and knowledge in the MAKING of the decision, as opposed to the recording of it? 

Where Can It Be Used?
A scribe can be used at any number of events where decisions are made by one person, and where the consequences of those decisions may impact police or public safety, your department, or the public’s perception of your department that may require in depth articulation at a later date and or legal proceedings. The key difference between scribe notes and "minutes" is scribe notes include a rationale behind the decision, and the notes are taken for a person and not an event.